Last updated: 11 November 2026
We use personal information only to operate the website, provide requested services, fulfil orders, protect the platform and meet legal obligations.
Information we process
Contact and delivery details, account information, order history, customer-supplied text and artwork, consent choices, communications and technical security logs.
Why we use it
To provide accounts, saved designs, baskets, checkout, fulfilment and support; prevent fraud; keep required records; and improve the website where consent or another lawful basis applies.
Payments
Payment card numbers are handled by the connected payment provider and are not intended to be stored in WordPress.
Service providers
Hosting, payment, fraud-prevention, production, delivery, communications, analytics and professional providers receive only the information necessary for their role.
Artwork and production files
Saved designs and customer uploads are private customer content. Production assets are stored with restricted access for fulfilment and support.
Retention
Information is kept only as required for orders, legal records, disputes, security and operational recovery, then deleted or anonymised where appropriate.
Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction or export, object to certain processing, or withdraw consent.
Contact and complaints
Submit privacy requests through the contact page. You may also complain to the relevant data-protection authority.